Vail Resorts, the world’s largest mountain resort operator, has announced a two-year plan for transformation to ensure future growth and global expansion. The plan includes significant cost efficiencies, with the company aiming to achieve $100 million in annualized savings by the end of its 2026 fiscal year. As part of this plan, Vail Resorts will be laying off 14% of its corporate workforce, impacting less than 2% of its total workforce.
Vail Resorts has expanded from 10 to 42 owned and operated mountain resorts in the past decade, investing over $2 billion in guest and employee experience. The company sees an opportunity to improve resource efficiency through its scale and technology ecosystem. The Transformation Plan focuses on scaled operations, global shared services, and expanded workforce management.
The company plans to consolidate and outsource internal business services and call centers into global shared services to support its North American businesses while preparing for future global expansion. Additionally, Vail Resorts aims to expand its Workforce Management technology to enhance talent allocation and improve efficiency.
CEO Kirsten Lynch emphasized the company’s commitment to its mission of creating an Experience of a Lifetime for employees and guests, acknowledging the impact of position eliminations on team members. Impacted employees will have the opportunity to apply for open roles within the company. Vail Resorts sees the Transformation Plan as a natural progression to pave the way for the next phase of growth.
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